Indicators on Telus technical support You Should Know

Indicators on Telus technical support You Should Know

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and to the billing aspect, that’s far more horrendous! Requested a completely new cellphone as my deal was up for renewal on-line was supposed to get $a hundred credit history never confirmed up sent the cell phone by using mail just how they advised me to copyright Submit and acquired it. I bought a textual content message declaring they obtained it and my credit rating will likely be on my Monthly bill, but however my Invoice came and so they however cost me for it. When I referred to as. That they had the audacity to say that the cellphone wasn’t the telephone they ended up anticipating?! What other cellphone could it have been? It absolutely was their cellphone they sent me two years ago?! Using the bring it back software?! They explained to me they'd take a look at it and electronic mail me back never bought an email. They known as me again and we’re wanting to say it had been a technical dilemma with my cellphone the same agent that's designed to have cared for me?

• I had been bounced involving a number of agents, my calls had been disconnected, And that i gained inconsistent details about my contract and discounts.

Nevertheless, the best just occurred. Right after conversing with Telus company, I was not satisfied with the plan supplied and questioned to be tranferred to your LOYALTY dept. She altered the cost of the information strategy but increased the cost of the cell phone to get a net of -$1. WHAT A JOKE!!!

I am wanting to renew my internet service after the two 12 months contract expired. We even have standard cable which I never ever use and want to eradicate. It truly is unattainable To achieve this on the internet, and also the telephone number for support is extremely very well concealed. I ultimately got it from a reseller. I known as the quantity, and listened to AI attempt to get me to do it on the web, but You cannot end using a service on-line.

• I at first renewed my deal after Talking with the agent named Abdul, who gave me a offer that I accepted, even though it couldn’t match a suggestion from Rogers.

with the Black Friday i termed Telus to obtain me a different cell line for my daughter if there is a deal like i received Formerly for my other Little ones as being a faithful customer with Telus.

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  I'm informed to speak to Loyalty and backbone and continue to getting no where by.  I have managed to speak to 2 those Telus technical support who termed by themselves professionals within the Philippines, who could not aid me.

Solved conversations will be closed and saved for 90 times, and will be accessed while in the Information Centre in the My TELUS app. 

I'm going to terminate each of the services property and cell with Telus and tell my family and friends to take action, which was the worst knowledge I acquired with Telus

Thanks for your personal attention to this matter. I look ahead to a prompt and satisfactory resolution.

Also, I used to be disconnected several periods when trying to talk to support and in some cases left on keep without having resolution.

The Television set signal has been misplaced due to the fact Friday, September twenty seventh as well as technician who confirmed up yesterday,  September thirtieth couldn't fix the problem right after transforming the Television cable box and cable. I had been informed that the world wide web Modem has to be changed much too, but he did not have it.

The TELUS workforce acknowledges that our do the job spans several Territories and Treaty locations and we are grateful for the normal Knowledge Keepers and Elders who're with us now, individuals who have absent in advance of us and also the youth that inspire us.

The TELUS team acknowledges that our operate spans a lot of Territories and Treaty areas and we've been grateful for the normal Know-how Keepers and Elders who are with us these days, whoever has absent before us as well as the youth that inspire us.